Frequently Asked Questions

Welcome to our FAQ page. Here, you’ll find answers to some of the most commonly asked questions about our services and how we can help you achieve financial success.

01 - What is Mamamoni?

Mamamoni is a fintech company that provides inclusive digital financial services for female entrepreneurs in Nigeria through a simple financial application and an advanced digital agent network.

02 - Who can use Mamamoni’s services?

Our services are designed specifically for female entrepreneurs in Nigeria, especially those who are underserved by traditional financial institutions.

03 - How do I sign up for Mamamoni?

You can sign up by downloading the Mamamoni app from the Google Play Store and following the registration instructions.

04 - What financial services does Mamamoni offer?

Mamamoni offers a range of services including POS services, and third-party money transfers.

05 - How does the POS service work?

Our POS service allows you to engage in transactions with our exclusive team of female agents, providing a secure and supportive environment for your financial needs.

06 - What is the Mamamoni agent network?

The Mamamoni agent network is a group of trained female agents across Nigeria who provide our financial services at a community level, bringing our services closer to you.

07 - Are there any fees for using Mamamoni’s services?

Mamamoni’s basic financial services may incur minimal fees, which will be clearly outlined in the app.

08 - How does the POS service work?

You can apply for a loan directly through the Mamamoni partners via herpay app by filling out the loan application form and submitting the required documents.

09 - What training programs does Mamamoni offer?

We offer free training programs in Finance, Digital Skills, and Business Development, specifically designed for female entrepreneurs to help them grow their businesses.

10 - What is FemHealth?

FemHealth is our healthcare initiative dedicated to providing essential healthcare services to economically disadvantaged women who lack access to basic medical care.

11 - How can I access FemHealth services?

FemHealth services can be accessed through our app, where you can find information on available healthcare services and how to benefit from them.

12 - Is my information safe with Mamamoni?

Yes, Mamamoni uses advanced security measures to ensure that your personal and financial information is protected at all times.

13 - How do I contact Mamamoni for support?

You can contact us via email at info@mamamoni.org, Phone at +2348178932982 or through the support section in the Mamamoni app.

14 - Can I become a Mamamoni agent?

Yes, if you are interested in becoming a Mamamoni agent, you can apply through our website or app. Our team will guide you through the onboarding process.

15 - What makes Mamamoni different from other financial services?

Mamamoni is dedicated to empowering female entrepreneurs in Nigeria by providing inclusive, accessible, and community-driven financial services. Our focus on women and our comprehensive support system set us apart from traditional financial institutions.

If you have any other questions or need further assistance, please feel free to reach out to our support team. Thank you for choosing Mamamoni!

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